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Remove the above file or rename it when done installing.
You can also find the issues and the solutions in our Trouble Shooting list.
Remove Installation Log
In order to prevent security risks, this step needs to be proceeded proceed right after the installation is completed without any problem. Please go to folder /PF.Base/file/log/ and remove the installation.log file there. Since version 4.6.1 build 4, this file will be removed automatically if the installation is completed properly.
Update permissions
This is SHOULD HAVE step to make your site more secure but it requires technical knowledge about the server system. You should grant permissions of files and folders to "web user" account as below:
- 2 following folders have permission 777:
- PF.Base/file
- PF.Site/flavors
- Other folders have permission 755
- All files have permission 644
Note: "web user" is a user account on server which can run PHP command. It is usually nginx user or apache user.
Having Issues?
You can also find the issues and the solutions in our Trouble Shooting list.
Installation Service
If you are not comfortable doing the above steps, we offer an installation service that can be purchased either in your Initial Order or via the "Product Addons" services section in the Client Area. Once you have placed the order, you need to provide us with all necessary detail via a ticket so we can perform the installation on your server. The installation will be completed within 36 hours after you provide the detail of your server.
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