View Source

In order to keep an eye on your site and see why users might be canceling their accounts, you will need to see it in the AdminCP. This tutorial shows you how to find it.

Click Status and select Cancelled Members

Archived Docs > Viewing Cancelled Users > view cancelled1.png

On the right will be a list of any members that canceled and the reason, including feedback if they gave any.

Archived Docs > Viewing Cancelled Users > view cancel2.png

To delete the ones you have viewed, just click to the left and select Delete Feedback.

Archived Docs > Viewing Cancelled Users > user cancel del.png