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When users cancel their accounts, they can select a reason for doing so. If you want to add, edit or remove those options, this tutorial will help you do that.

  • Click Settings and choose Cancellation Options in the AdminCP

Once you open the Cancellation Options, you'll see a list of all of the current Cancellation Options. 

Adding Cancellation Options

  • Click Add New Option

  • Fill in the fields for the popup to add the option and submit when done.

Editing Cancellation Options

  • Click the arrow to the left of the option you want to manage and choose Edit Reason.

  • In the popup, edit what you need and Submit.

Arranging Cancellation Options

  • To arrange the options in any order you want, just click to the left and drag them up or down.