...
So please remind us if you haven't received any response from us after that period.
Step 1
After you purchased a mobile package from us, please follow this guide to provide us all the required information and assets we need during the app building process.
NOTE:
- Please send us only 1 version for each image in correct dimensions as mentioned in the article.
- Also please turn off all the 2-steps verification on the accounts OR consider to add us as developer on those accounts with all the permissions.
Step 2
After all the required information and assets are checked and meet all the standards, we will process on building the app for you.
This process usually takes 2-4 business days to finish. So please remind us if you have't received any response from us after that period.
Step 3
After we successfully built the app, we will provide you the APK file Step 5 - Providing build files for testing purpose
After we done to build the app, an APK file (For Android) and/or or IPA file file (For iOS) for testing.
Usually, we will provide APK file for Android version first, you should test this build on an Android device. If it meets all your requirements, we then will process on building iOS version. In case you need us to deliver iOS version first, please remind us on this point in step 2.
NOTE:
- You can test and report bugs/errors/problems on the app during this process. We will fix the reported issues and rebuild the app for you.
will be provided to you.
The files are distributed via Diawi/Install on Air/Apphost, so you can go to the app URL on your devices and install directly.
After installation, you can now start the app and begin the testing process.
Please go through all the features and functionality of the app, if you are confused or encounter any bugs/errors/problems, please report to us. We will explain or rebuild the app for you to fix/resolve reported issues.
| Info | ||
|---|---|---|
| ||
At this stage, below rules will be applied when fixing issues: 1. We will fix minor issues such as wrong logos/information, some issues of missing images, missing functionalities of some modules, broken or weird app layout... We will examine this case by case and provide you with clear information on this. |
...
each issue. |
...
Step 6 - Resolving issues and rebuild the app
After all the reported issues are recorded and confirmed, we will process on to fix and rebuild the app for you.
| Note |
|---|
Test the app carefully and report as many issues as you can at one |
...
time in previous step. Because we only help you to build the app 3 times. It means you have the first build from us to test for issues/problems, then you will have another 2 builds to fix the issues you reported. |
After we fixed and rebuilt, we will distribute the app to you, and you can test the app again just like on step 5.
| Warning | ||
|---|---|---|
| ||
In case after 3 builds and you still figure the issue on the app. You can request us to rebuild the app |
...
but now you will be charged for the build request. |
Step 7 - App Publishing
During the app testing process, in case you wish to publish the app to the stores as soon as possible, you can request us to publish the current build of the app to the store at anytime.
| Info |
|---|
In the ticket, you can describe us all the requirements and changes you might want to apply to the mobile app. |
We will research your requirements on the mobile app, and get back to you as soon as possible.We will assist you to create the build for you to publish on your Google and Apple Developer account.
Other required information, you need to fulfill yourself so you can publish your app to Stores.