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We assume that the Mobile API has been set up and verified properly. If not, please refer to this article to set up Mobile API. You can use the phpFox Mobile app to verify if Mobile API has been set up correctly or not. |
Step 1 - Initiate the mobile app building process
When you ready with your site and want us to initiate mobile app building process for your site, you can log in to Client Area and Submit a ticket to us.
You need to open a ticket under account holding the phpFox Ultimate license.
In the ticket, please prepare You should prepare and send us all required information and assets which we need during the app building process by completely filling this phpFox Mobile App Requirements form.
Please check this article the How to request to build your Premium Mobile app article for more requirement details and instructions.
Step 2 - Verify information and assets we received
After we received all required information and assets of the mobile app, we will take a little bit of time to verify.
In general, the verification process usually takes about 1 business day to finish.
You can inquiry us about the status of verification after 1 business day.
, but it depends and might take longer.
- We will inform you with any invalid info or asset, then you can provide us again valid pieces.
- If all the items are valid to our criteria, we will confirm and proceed with the next step.
Step 3 - Build and test your mobile app
Our team will schedule and inform you about the detailed timeline. Normally, it takes about 2-4 business days for us to build and test a mobile app.
Step 4 - Providing build files for testing purpose
When your mobile apps are built and ready for you to review, they will be distributed to your Apple Developer account and Google Developer account.
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At this stage, below rules will be applied when fixing issues: 1. We will fix critical issues of the mobile app which impact significantly to main functionalities or user experiences... We will examine this case by case and provide you with clear information on this. Any issue that we check and confirm that is the issue on our mobile app (For instance the issues also appear in demo mobile app), we will consider and provide you support to resolve them. However, for minor issues, we will fix them in the next releases of the mobile app. |
Step 5 - Resolving issues and rebuild the app (if needed)
After all the reported issues are recorded and confirmed, we will process on to fix and rebuild the app for you.
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In case after 3 builds and you still figure more issues on the mobile app, you can request us to rebuild the app but now you to fix these. But now you will be charged for the build request. |
Step 6 - Build distribution app and Publish app to Stores
After the app testing process and your mobile app are ready to distribute publicly, you can request us to create the distribution apps and publish to Apple Store /Google Play.
In order to submit the mobile app for review then, you need to fulfill yourself other required information.
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Our Mobile Build Service doesn't include follow works:
Therefore, we are NOT responsible for app rejection due to reasons relating to site content, app details or missing materials. |
After completing the Distribution build, the Build Process is finished.